Support¶
Important note: HNSDNS has been deprecated since August 1st, and will stop working in the near future. Support will still be provided as usual until September 4th. More information.
HNSDNS offers support for free. We just ask you to follow these simple guidelines, to provide a better support experience for everyone:
Guidelines for contacting support
- Please don't spam. Note that we don't get paid for the service.
- Please be respectful. We try to provide the best service we can. If you don't like HNSDNS, just stop using it, it's not mandatory.
- Please be patient. We can only answer your messages a few hours every day. It may take some time before we get into your question.
- Please don't ask us to add a significant amount of content to the docs. Do it by yourself through GitHub.
We offer support via email. You can send an email to us through the following email address:
Support email address
support (at) lumito (dot) net
A support ticket will be opened and you can expect a response in 24-48h.
Last update: August 1, 2025